IT workstation management for businesses
Everything you need to work effectively.
We make sure your employees’ digital workstations run smoothly, are secure, and stay up to date. We take full responsibility for their management and support.
- Workstations that always work
- Secure and up to date
- Complete management and support
Why good workstation management is essential for your organization.
A good workday starts with a workstation that simply works. Employees want to log in, use their programs, and securely access their files without any problems – and without constantly having to deal with IT.
Yet workstations require ongoing attention. Updates, security, new employees, outages, and technical questions can take up a lot of time and cause frustration when they aren’t handled properly.
With our IT Workstation Management service, we take care of the day-to-day management of your workstations. We keep them secure, up to date, and well managed, and we’re ready to help whenever employees need support. This way, your team can focus on what they’re there for: getting their work done.
Your workstations, well taken care of from start to finish.
From onboarding a new employee to updates, security, and everyday IT questions: every workstation needs attention. With IT Workstation Management, Justspark takes care of that day-to-day management, so everything around the workstation stays well organized. In short, we take care of the following for you:
- Setup of new workstations
- Software installation and management
- Workstation updates and maintenance
- Device and user security
- Support with IT questions and outages
- Management of users and access rights
Above all, we notice that IT demands much less of our attention. The workstations are well taken care of, and when something comes up, our employees know exactly where to turn.
Benefits.
Reliable workstations, professionally managed, with support close at hand whenever you need it.
Less IT Hassle for Employees
Problems and questions are handled quickly, so employees can get on with their work.
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No Workstation Management Worries
From setup and updates to maintenance: our IT specialists take care of it for you.
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Secure and Up-to-Date Workstations
We make sure workstations are well secured and always have the right updates.
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A Workday Without Unnecessary Interruptions
We keep workstations running smoothly, so IT gets in your employees’ way as little as possible.
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Your workstations professionally managed in 3 steps.
Good workstations need attention every day. With IT Workstation Management, we make sure employees can count on a workstation that’s ready for their workday.
- 01Step 1
We take stock of your workstations.
We map out your organization’s current workstation environment, users, and needs.
- 02Step 2
We set everything up professionally.
We make sure workstations, software, users, and access rights are configured properly.
- 03Step 3
We manage and support.
Our specialists keep the workstations up to date and support employees with questions and problems.
That’s why organizations choose Justspark as their workstation partner.
For us, workstation management goes beyond laptops, updates, and settings. It’s about making sure your employees can work comfortably and securely every day, and get help quickly when something isn’t working. That’s why our IT specialists don’t just take care of the technology behind the workstation – they stay involved with the people who use it. This way, IT doesn’t feel like something that gets in the way, but something you can trust.
Broad IT Expertise
Specialists with knowledge of workstations, cloud, infrastructure, and cybersecurity.
Proactive Thinking
We don’t just solve problems; we also look at where your IT can be smarter and better.
ISO Certified
We work in accordance with ISO 27001 and ISO 9001 for security and quality.
30 Years of IT Experience
Years of experience managing and supporting IT environments for organizations.
Wondering whether your workstation management could be smarter?
“Your employees should simply be able to work comfortably, without having to worry about IT. Behind the scenes, we make sure their workstation is well taken care of, and we help whenever needed. I’d be happy to take a look at your situation with you.”
Frequently asked questions.
What exactly is included in an outsourced workstation?
- This usually includes supplying and configuring hardware (laptops, monitors), installing software (such as Microsoft 365), license management, security, and the help desk (support) for employees.
Do we keep ownership of the hardware or do we lease it?
- Both options are possible. You can have your existing equipment managed, but many organizations now choose Device-as-a-Service (DaaS). With DaaS, you lease the hardware, including management and support, for a fixed monthly fee.
How quickly are employees’ problems resolved (SLA)?
- In the Service Level Agreement (SLA), you agree on response and resolution times. Urgent problems (such as a laptop that keeps crashing) get higher priority and are often resolved within a few hours or immediately by phone.
How does the help desk work for employees in practice?
- When problems arise, employees can contact the IT partner’s service desk directly by phone, email, or a chat portal. The IT partner can then take over the laptop remotely to solve the problem.
How does an external partner ensure the security of mobile and remote workstations?
The partner uses Mobile Device Management (MDM) software (such as Microsoft Intune). This allows devices to be updated, secured, and – in the event of theft or loss – completely wiped remotely.
What happens if an employee’s laptop breaks down?
- The IT partner often provides a replacement guarantee (swapping). A defective laptop is then quickly replaced (sometimes as soon as the next business day) with an identical one, at the office or at the employee’s home. How are the costs of outsourced workstation management calculated? - Almost always through a transparent model of a fixed monthly fee per workstation (or per user). This makes IT costs directly scalable: as your company grows, costs increase proportionally; if it shrinks, they go down.